These Terms and Conditions ("Terms") govern your access to and use of the WAMA warehouse management services operated by Fullstack3 LTD ("Fullstack3", "WAMA", "we", "us", or "our"), company number 10486539, registered office 20-22 Wenlock Road, London, England, N1 7GU, including:

• the website at www.wama.cloud
• the WAMA web application
• the WAMA Android app (com.fullstack3.wama)
• the WAMA iOS app (com.fullstack3.wama)
• optional ecommerce / shop features and related APIs

Together, the "Service".

By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy and Cookie Policy explain how we handle personal data and cookies.

1. Accounts

You must provide accurate, complete, and current registration information. You are responsible for safeguarding credentials and for activity under your account. Notify us promptly at [email protected] if you suspect unauthorised access.

The Service is intended for business use. You must have authority to bind the organisation you represent where you open an account on its behalf.

2. Subscriptions and billing

Some parts of the Service are billed on a subscription basis ("Subscription"). Billing is handled on the website via our payment provider (Stripe). Subscriptions renew automatically at the end of each billing cycle unless cancelled by you or by us.

You may cancel renewal through your online account management tools or by contacting support. Mobile apps do not sell or manage paid Subscriptions via in-app purchase; plan changes and payment methods are managed on the web.

We offer a free Subscription with limits on storage and features. We may modify free-tier limits with reasonable notice where practicable.

If a paid Subscription payment fails or is not completed, we may downgrade the account to the free Subscription (with the free-tier limits then in force) until payment is successfully resumed or you choose another paid plan. We may also suspend access to paid-only features while payment is outstanding.

We may change Subscription fees with reasonable prior notice; changes take effect at the start of the next billing cycle after notice. Continued use after a fee change constitutes agreement to the new fees.

Refund requests may be considered case by case at our sole discretion, subject to mandatory consumer law where it applies.

Where you enable ecommerce payments for your shop, card payments from your end customers may be processed via Stripe Connect. Stripe pays out to your connected Stripe account according to Stripe's terms. We do not hold your end customers' full card numbers. Stripe's fees and Connect terms apply in addition to these Terms.

3. Your content and data responsibility

You may upload or enter information, text, images, and other material ("Content"), including personal data about your customers, suppliers, and other contacts.

You retain ownership of your Content. You grant us a licence to host, process, transmit, and display Content solely as needed to provide and improve the Service, prevent abuse, and comply with law.

You represent that you have all rights and lawful bases required to upload Content and to instruct us to process personal data in it. You are responsible for complying with privacy and other laws applicable to your use of WAMA as a business tool (including informing your end customers where required).

Where we process personal data on your behalf as a processor (for example customer CRM data you store in WAMA), that processing is described in our Privacy Policy and, for business customers, may be further governed by a Data Processing Agreement (DPA). You may request our DPA by emailing [email protected]. Until a signed DPA is in place, the Privacy Policy and these Terms describe how we process that data.

4. Acceptable use

You must not:

• use the Service unlawfully or to infringe others' rights
• attempt to gain unauthorised access to systems, accounts, or data
• interfere with or disrupt the Service
• upload malware or harmful code
• resell or sublicense the Service except as we expressly allow
• use the Service to process data in ways that violate applicable data protection law

5. Intellectual property

The Service, including software, branding, and documentation (excluding your Content), remains the property of Fullstack3 LTD and its licensors. You may not copy, modify, or create derivative works except as permitted by these Terms or applicable law.

6. Third-party services

The Service may integrate with third parties (for example Stripe and Stripe Connect, SumUp, Shopify, Google / Firebase). Those services are subject to their own terms and privacy policies. We are not responsible for third-party services we do not control.

7. Termination, export, and deletion

We may suspend or terminate access if you breach these Terms or if needed to protect the Service or other users. You may stop using the Service and request account closure via settings or by contacting [email protected].

Before or upon account closure, you should export any Content you wish to keep using the export features of the Service where available. After termination or account deletion, we will delete or anonymise personal data we hold as controller in line with our Privacy Policy, and we will delete or return merchant Content we process on your behalf subject to legal retention, backups, and outstanding billing records. Provisions that by nature should survive (including IP, liability limits, and governing law) will survive termination.

8. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation.

9. Limitation of liability

To the fullest extent permitted by law, Fullstack3 LTD and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses, arising from your use of or inability to use the Service, third-party conduct or content, or unauthorised access to your Content, whether based on contract, tort, or any other theory, even if advised of the possibility of such damage.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including for death or personal injury caused by negligence, or fraud).

10. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules. Courts of England and Wales have exclusive jurisdiction, except that consumers who are entitled to mandatory protections in their country of residence may bring claims in those courts where required by law.

11. Changes

We may modify these Terms. For material changes we will try to provide at least 30 days' notice before they take effect. Continued use after changes become effective constitutes acceptance. If you do not agree, stop using the Service.

12. Contact

Questions about these Terms: [email protected]

Fullstack3 LTD (company number 10486539) — 20-22 Wenlock Road, London, England, N1 7GU

Contact form: contact page